Software Development

    How to measure and ensure customer satisfaction in software development industry

    How to measure and ensure customer satisfaction in software development industry

    Grateful testimonials from clients are a sign that your business is rolling and growing. But reading feedback is not the only method necessary to find out the level of customer satisfaction. There are other ways of turning clients loyal and avoid drawbacks in software development services.   Customer satisfaction and product quality These terms are… Read More

    Software product or software solution – this changes things

    Whenever they say “solution” in the IT industry, they imply a system of interdependent software products developed to solve specific customer’s business challenges. However, there is a tendency to use the terms “solution” and “product” interchangeably, which leaves customers puzzled. What’s important is that this difference affects the way customers think about the work of… Read More

    6 signs you are in urgent need of custom application

    Every business consists of many complicated processes. Operating these processes is often a time-consuming task. Automation of a business workflow can solve the issue. This improvement is essential for bringing a company to a whole new competitive level. But how do you know if your business has grown to the necessity of having a custom… Read More

    Business acceleration through IT innovations: Practice workshop

    The years of long-term cooperation with client companies have yielded fruitful results. OCSICO’s business consultants and IT analysts have been monitoring the efficiency of delivered custom solutions, which led to compiling comprehensive researches. Consulting industrial, trading, transport, and manufacturing businesses of various sizes our experts came up with the results to share in this article…. Read More